You have been told somewhat correctly. They are NOT associated with the government. They are just a private agency that logs complaints and tries to resolve them. If you pay them money, you can have better ratings with them. They are a pretty thorough group and they have pretty much every business in their records, of you have applied for a business license, but they hold no real power, just over your reputation. They are not a franchise, but they will bug the crap out of you to try and get you to sign up.Some people wear their rating proudly, much like an Angie's List rating. Most people that are going to deep dive into your company will do it on that site.
You can pay them to have better ratings. They were legit like 10 years ago, but now anyone who has money can get a good rating. It is sad.
Quote:Originally Posted by JacobYou can pay them to have better ratings. They were legit like 10 years ago, but now anyone who has money can get a good rating. It is sad.This is true. I know a few people who have done it. Their grades can vary 5 whole scores meaning an A+ is likely a B-.
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